Feb 2nd Fireside Chat with Burton Snowboards @ The Delivery Conference (UK): What Top U.S. Retailers are Doing to Deliver Shoppers a Spot-on Post-Order Experience
In 2020, global retail leaders faced many operational challenges as the pandemic drove unprecedented ecommerce order volume. Perhaps none bigger than the logistics of delivering orders placed online.
Check out the on-demand fireside chat with Brian McAllister, Global DTC Operations Manager at Burton Global and John Clem, General Manager, Metapack.
Brian discusses how hypergrowth accelerated his company’s digital transformation, shifted ecommerce delivery and omnichannel fulfillment initiatives into overdrive and fast-tracked operational creativity and innovations across their organizations.
John shared numerous insights from about how other global retail brands and Metapack clients in the US and beyond are using post-order best practices to enhance their US fulfillment and delivery operations to exceed customer expectations.
Great conversation guys! If you’re interested in speaking at an upcoming events like GELF Accelerate on March 18th or 25th, please shoot us an email at speak@globalecommerce.co – we look forward to keeping the conversation about cross-border ecommerce going!
Until next time,
The GELF team