NEW YORK CITY / THURSDAY OCTOBER 12th 2023

100% Global DTC and Cross-Border Ecommerce

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On Thursday October 12th, the Global Ecommerce Leaders Forum (GELF) community will be back in New York City live and in-person for another full day of learning, sharing and networking. Join global ecommerce leaders from leading DTC and retail brands for keynotes, breakout sessions, peer/executive discussions/meetups and networking as we return to Convene Midtown West in October!

Registration is now open for GELF NYC ’23 – executives at retailers and DTC brands can register at the event site here – thanks!

GELF LA 2023’s return to the DGA at our normal February time slot was a great success – thanks to the West Coast GELF’ers who joined us! Now we look forward to getting the GELF community back together again on the East Coast in Manhattan!

GELF NYC 2023 will bring together experts and executives from retailers and brands of all shapes and sizes. Top global consumer brands will join digital-natives and digitally-led brands from the fashion and apparel world, health, cosmetics and beauty, consumer electronics and other leading retail verticals for one full day of education, sharing and networking. Digital commerce innovators, cross-border ecommerce experts and global DTC ecommerce thought leaders will debate how today’s push for profitable international expansion frames their global retail ecommerce strategies.

Are you a retail ecommerce leader interested in speaking at GELF NYC 2023 on Thursday, October 12th? If so, please contact the GELF producers by emailing speak@globalecommerce.co

As always, GELF NYC 2023 is a retailer/DTC brand-only, sponsor-only event. If you are a cross-border solution provider, an ecommerce platform or marketplace operator, software company, agency, data aggregator, logistics provider or other global ecommerce solution or service provider interested in sponsoring and attending GELF NYC ’23, we would love to have you join us as a sponsor. Please contact sponsor@globalecommerce.co 

The program theme for GELF NYC 2023 is Profitably Scaling Customer Engagement Globally. As always, GELF speakers will deliver an energetic and engaging combination of global ecommerce strategy and international growth tactics and best practices.

You can count on the following topics being part of the October 12th program:

  • Profitable International Ecommerce Expansion. Whether you’re eyeing Asia-Pacific markets that are still rebounding from Zero COVID policies and the global recession or looking closer to home for growth in Canada and Mexico, the GELF community will keep you grounded in the reality that profitable retail ecommerce expansion is the primary focus for today’s global ecommerce leaders.

 

  • Scaling Growth via Owned and Non-owned Channels. After the pandemic boom, today’s economic headwinds have resulted in a more balanced approach to growing international retail ecommerce sales.  Leaders will discuss how they are right-sizing international expansion strategies to blend direct-to-consumer (DTC) ecommerce with traditional wholesale retail distribution opportunities in markets around the world.

 

  • Staying Connected to Today’s Cross-Platform Shopper. DTC channels deliver first-party customer data that not isn’t always gathered consistently from international distribution partners and non-owned global ecommerce channels. As shoppers return to stores while maintaining their dependence on ecommerce, a more nuanced approach to understanding the post-pandemic customer journey is emerging. Or is it?

 

  • Engaging GenZ and NextGen Shoppers. As GenZ shoppers come of age, leaders are finding that they have a different set of values and expectations that may or may not differ markedly from market to market. Hear how consumer journeys have changed (and diverged) and how to engage with consumers that expect value, transparency and a commitment to sustainable operations. Learn what this means for you and your team as you finalize tactics for the 2023 holidays.

 

  • Understanding and Measuring the Impact of Influencers. Celebrity-driven brands continue to capture the limelight but so too do cause-driven ecommerce ventures. Influencers increasingly come in all sizes and shapes – and it can be challenging to discover the right blend of top-tier, mid-tier and micro-influencers. Find out where – and how – brand and marketing leaders are finding value (and exceeding marketing/sales objectives) working with a wide range of authentic voices and content creators.

 

  • Where to Make Your Next Big Bet Globally. For a growing number of global ecommerce leaders, profitable international expansion means doubling down on core international markets while building a “slush fund” to finance the next tier of international markets. Where and when should you ramp up online sales next? Should your next big bet be in the Middle East or LATAM?  Will China come roaring back and usher in new DTC opportunities?  Or is the smart money targeting similar customer segments regardless of where they live?

 

  • What’s New When it Comes to Global Ecommerce Platforms. Looking for a one-stop spot to shop for cross-border ecommerce solution partners? The international ecosystem of cloud commerce solutions, commerce agencies and best-of-breed software providers is changing with the times and never before have leaders depended more on their international partners for growth.  Meet the problem solvers at GELF NYC ’23 this Fall!

Networking starts during breakfast, extends into lunch and keeps accelerating into our late afternoon reception. So raise your hand and get involved as we schedule our One-to-One@GELF NYC ’23 meetings, organize Executive Peer Discussion Meetups, and get retail leaders seated for our Global Ecommerce Leaders Podcasts.

GELF succeeds when the community steps up and helps drive the conversation.  When you register, let us know what topics you’d like us to include in the program, peer discussion groups and networking events.

Bring your experiences and questions. Leave with insights and answers.

WHO ATTENDS GELF NYC EVENTS?

Join leaders from the following brands active in the GELF community at this year's GELF NYC 23!

AGENDA OVERVIEW

In the weeks ahead, we will continue updating the program topics and adding speakers for GELF NYC '23.

Interested in GELF's past programming – and curious about what lies ahead?

Check out the The GELF YouTube Channel (www.youtube.com/
@TheGlobalEcommerceLeadersForum) AND listen in to our Global Ecommerce Podcast (global-e-commerce-tech-talks.simplecast.com).

If you are a retail or brand executive interested in sharing your global DTC, cross-border or international ecommerce experience, please contact us at speak@globalecommerce.co. If you're a solution provider interested in sharing your global expertise, please email us at sponsor@globalecommerce.co!

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  • Welcome and Opening Remarks
  • Executive Leaders Keynote Panel and Morning Keynote Firesides
  • Morning Breakout Sessions with Strategy, Growth & Regional Showcases
  • Lunch
  • Afternoon Keynote Firesides, Leadership Showcases and Executive Leaders Panels
  • Afternoon Breakout Sessions w/Cross-border Ecommerce Case Studies & Strategy & Regional Showcases
  • Closing Conversations and Retailer Peer Discussion Groups
  • Closing Networking Reception
Time
Session
Speaker(s)
8AM to 9AM ET
Registration & Breakfast and Networking
9AM: Opening Keynotes
Welcome and Opening Remarks

We welcome the GELF community back to Convene Midtown as we begin the GELF NYC ’22 Program and thank our speakers and sponsors!

We will explore how key international ecommerce trends & market data frame the day’s program and examine key drivers of global DTC and  cross-border ecommerce growth.

9:15AM to 9:45AM: GELF's Executive Leaders Keynote Panel
Part 1: Profitably Scaling Global Growth Across Channels

How is Global DTC defined today? To quote one global ecommerce leader, “Owning the relationship, but being available to global shoppers wherever they are.”

Consumers around the world are increasingly indifferent to borders between markets and/or channels. Tasked with being consumer-led, leaders at retail brands need to provide a consistent shopping experience across channels and across borders.  Today’s push for profitable growth adds additional complexity to international expansion planning.

GELF’s opening keynote panelists will speak to how their organizations are profitably scaling global retail ecommerce sales by blending and balancing digital and physical retail channels.

We will explore how digital leaders are aligning channel strategies and operations and collaborating on marketing and customer ownership and as well as technology and innovation.  Scaling global retail ecommerce sales requires meeting international shoppers across channels – DTC ecommerce, international marketplaces, social platforms and/or physical retail stores.

Our opening session will speak to a range of topics that the GELF NYC ’23 program will dive deeper into throughout the day. Learn how leaders are collaborating with intn’l retail channel partners and driving digital transformation throughout their global retail distribution networks.

Speakers:

  • Barbara Garces, Chief Digital Officer, Citizen Watch Group
  • Kacey Sharrett, VP, Direct to Consumer, GoPro
  • Valerie de Charette, VP – International E-Commerce, American Eagle Outfitters
9:45AM to 10:15AM: GELF's Executive Leaders Keynote Panel
Part 2: How Digital Leaders Are Transforming Global Distribution

The post-pandemic shopping journey has changed – and in some countries, markedly so. We’ve seen the overcorrection to DTC and the more recent correction back to stores and “physical” retail.

Still, international ecommerce growth rates continue to outpace most domestic online sales. Although cross-border DTC strategies continue to be the tip of spear when it comes to international expansion, profitably expanding into new global markets today requires a more holistic approach – one that can lean heavily on international franchise partners and distributors.

In Part 2 of GELF’s Executive Leaders Keynote Panel, leaders at Victoria’s Secret, Bath & Body Works and Iredale Cosmetics share how they are driving transformation among their international distribution, franchisees & B2B trade partners. 

Knowing when to lead and when to follow in international markets isn’t always straightforward. Mike, Karen and Theresa discuss exclusive vs. selective distribution models, do’s and don’ts for marketplace selling, protecting brands – and how to help distributors take their digital/omnichannel game to the next level.

Hear how leaders are balancing global ecommerce opportunities and operations as they learn from some international partners while leading the charge to “ecommerce-enable” other global distribution partners.

We’ll discuss how brands are designing and executing profitable global distribution strategies that better serve digital-savvy global consumers wherever and however they choose to shop.

Speakers: 

  • Karen Deveny, AVP, Digital Strategy & Operations, Bath & Body Works International
  • Claudia Goncalves, Director of E-commerce, DVF (Diane von Furstenberg)
  • Mike Singer, Director, International Partner Digital, Victoria’s Secret
10:15AM to 10:45AM: Opening Keynote Sessions
Keynote Fireside: How Data Agility is Driving International DTC Expansion

Our morning keynote fireside discusses how single and multi-portfolio businesses can capitalize on cross-border ecommerce opportunities while still supporting their brands’ unique voice and identity.

The conversation will focus on the importance of staying agile in an ever-fluctuating global marketplace. Join us to hear how the capability to react and execute quickly requires leveraging data-driven insights.  Deftly managing first-party data allows brands to localize operations, set optimal international pricing strategies for each market, accelerate growth profitably and maintain desired profit margins.  This agility is especially crucial in a today’s business environment where global markets continue to experience inflationary headwinds, geopolitical turbulence and changing consumer sentiments.

Speakers:

  • David Benayoun, Co-founder & CEO, Ana Luisa
  • Matthew Merrilees, CEO, North America, US, ‎Global-e
10:45AM to 11:15AM: Opening Keynote Sessions
Multi-Local vs. Cross Border: What's the Difference? Why Should You Care?

Today’s e-commerce buyers expect a seamless experience when they shop with their favorite brands, no matter where they are in the world.

The global ecommerce landscape has matured. Providing your international customers with an engaging shopping experience is no longer as simple as translating a website and shipping packages overseas.

Multi-local ecommerce is about providing a domestic-equivalent experience at every stage of the shopper journey, from demand generation to reverse logistics. Merchants who put the customer first by providing superior service will win in both the short and long term.

Learn how a multi-local approach can benefit your brand in 2024 and beyond.

Speakers:

  • Martim Oliveira, Chief Revenue Officer – ESW
  • Michelle Frank, GM, Global Ecommerce & DTX, Logitech (former)
11:15AM to 11:30AM:
Networking Break

Grab a quick refreshment, chat with our sponsors and get ready for the morning breakouts!

11:30AM to 12PM: Sustainability Showcase
Purpose, People, Planet and Profit: The Four “Ps” for Connecting with Consumers in Canada

Canadian consumers value brands that are truly committed to lowering the carbon footprints of their global operations, perhaps even more so than their neighbors to the south. How can US and international brands serve greener cross-border shoppers from Canada – especially when facing economic headwinds that risk countering the gains made to date on sustainability initiatives?

One answer is to follow the lead of Canada Post, which has recently launched its carbon neutral ground shipping service in Canada. Drawing on new research and insights from The Pulse of the Conscious Consumer, hear more about how the “Four Ps” can help global ecommerce leaders have authentic conversations with Canadian cross-border shoppers about how their operating partners are reducing carbon footprints and investing for a greener tomorrow.

We will discuss how implementing ESG policies, optimizing packaging, designing greener plants and distribution hubs are some of the ways to start a purposeful conversation with today’s eco-sensitive shoppers. Learn how to share insights that convey that what’s good for the planet is good for people – and for the bottom line.

Speakers:

  • Danielle Doiron, GM of Marketing, Canada Post
11:30AM to 12PM: Global Marketing Showcase
Building Brands Internationally by Blending Consumer Engagement, DTC and Retail Partnerships

GELF’s Global Marketing Showcase explores how three brands are blending direct-to-consumer ecommerce, wholesale retail partnerships, influencers and in-person activations to profitably build their brands globally.

The DTC growth era saw inexpensive capital fueling growth via performance marketing engines and paid media.  As we move into the “DTC Plus” era, more leading brands are letting their customers drive the conversation. Our panelists share how they are building brands globally by engaging directly with consumers via influencers and curated, in-person activations & PR.

We explore how one digital-native brand relatively early in its international journey is “flipping the script” by first building wholesale partnerships in several new intn’l markets before launching DTC operations.

We also discuss the evolving roles of products and pricing as changing consumer shopping journeys require a re-balancing of channels.  Learn how exclusive, personalized products can be part of the international brand-building equation and how social marketing programs that include both B2C and B2B influencers can help brands balance the marketing mix.

Speakers:

  • Colleen Conkling, CMO, Papier
  • Heather Kaminetsky, President, North America at Mytheresa
  • Angela Gruszka, SVP of Digital Marketing and Ecommerce, AERIN

 

12PM to 12:30PM: Innovation Showcase
Scaling Customer Engagement Globally with AI

Innovations in machine learning and artificial intelligence promise global ecommerce leaders a range of enticing opportunities to scale data-intensive sales and operational initiatives across the value chain.

Some global ecommerce leaders are using AI to engage consumers by localizing and translating content as well as scaling conversational commerce and customer care.  Others are leaning into AI to scour the dark web for security threats and detect fraudulent patterns and transgressions from terabytes of order transactions.

Across the value chain, AI will be a key foundation for digital leaders charged with expanding a retail brand’s reach internationally. GELF’s Innovation Showcase will explore the latest innovations from the perspectives of developers, investors, strategists and retail practitioners.

Speakers:

  • Alex Forbes, Senior Manager, Global Payment Operations & Risk (Fraud), Warner Media
  • Casey Zenner, Vice President, Global Direct Sales at Kount (an Equifax Company)
  • Chris Pirrotta VP, Marketing Sideshow, Inc.
  • Mike De La Cruz, President & Chief Strategy Officer, iAdvize
12PM to 12:30PM: Strategy Showcase
How to Boost Customer Engagement and Conversion with Video Commerce

Our morning Strategy Showcase explores how global brands are embracing video strategies to connect with shoppers on a personalized level and grow sales revenue across channels.

Learn how digital leaders are cost-effectively integrating video commerce into highly personalized holiday promotions.  We explore key success factors behind building successful video commerce teams who can support cross-channel seasonal campaigns.

We share proprietary data and case studies from Bambuser that illustrates how video commerce helps boost conversion across channels and strengthens the bottom line by

  • Rewarding loyal customers,
  • Avoiding the costs of reacquiring customers, and
  • Reducing online returns

The session will include a complimentary 2023 Livestreaming E-commerce Trends report for all attendees.

Speakers:

  • Sophie Abrahamsson, President of Americas, Bambuser
  • Stay tuned for an exciting speaker announcement!
12:30PM to 1:45PM
Lunch and Networking and Peer Group Discussions

Lunch will be relaxed and delicious as the GELF NYC ’23 conference attendees network with other ecommerce leaders and meet our sponsors!

 

 

1:45PM to 2:15PM: Afternoon Keynote Sessions
Scaling Today’s Global Supply Chain - Driving Profitable International Growth by Balancing Inventory, Distribution and Sustainable Operations

As we move beyond the pandemic, global ecommerce leaders are re-building supply chains and re-imagining logistics networks to meet today’s realities. Retail ecommerce growth at home and abroad requires flexibility whether load balancing inventory across distribution channels, meeting demand for more sustainable global operations and/or optimizing capital to meet today’s push for more profitable international expansion.

Gordon Knox, COO at FitFlop, shares how lessons learned from his experience with Burberry and Super Dry are helping his team at FitFlop optimize supply chain operations and logistics as they move the 40-year-old UK legacy wholesale brand up market and into the next era of global DTC commerce. Hear how FitFlop’s successful expansion into Europe, the US and Asia requires freer flows of inventory, local hero delivery capabilities, channel inventory harmony and smarter redeployment of returns.

Our fireside conversation also dives into how sustainability is a strategic priority for global ecommerce leaders. However, it’s also a journey – one that requires cross-border regulatory vigilance, executing on global inventory visibility and authentic communications about how all stakeholder must work together to chart the path towards a fossil-free future. We also discuss how innovating with reverse logistics and payment-enabled return portals can help provide greener choices for leaders, partners and consumers alike – even in today’s high-cost-of-capital world.

Speakers:

  • Gordon Knox, COO at FitFlop
  • Gary Carlile, EVP, Customer Growth, nShift

 

2:15PM to 2:45PM: Afternoon Keynote Sessions
The New Math of International Expansion: Luxury Leaders Show the Way

Demand for luxury products has driven of the growth of DTC cross-border ecommerce for decades. The benefits of DTC – capturing higher margins, controlling the brand voice, owning the customer relationship – are especially alluring to luxury brands whose success depends on fostering the loyalty of their clientele and investing to strengthen the relationship.

Leaders in the luxury space are ushering in the next phase of international retail ecommerce sales growth.  Headwinds like higher capital costs, increase in media/marketing expenses and inflated operating costs have changed the math for building brands in new global markets.

Today’s business climate encourages collaborating with partners instead of going it alone. GELF’s afternoon keynote fireside explores the partnership between Glopal and Balmain, a leading European luxury fashion brand. Balmain serves a worldwide clientele atop a Commerce Cloud Platform enhanced by Glopal’s global support for cross-border DTC operations.

Hear how a broad range of enhanced customer experience initiatives from international checkout optimization to returns management has increased international conversion rates and fostered customer loyalty.

Join us as we look to the future and explore how brands like Balmain will leverage innovative global ecommerce technology to collaborate with B2B channel partners and platforms to serve brand aficionados and clients in fast-growing markets around the world.

Speakers:

  • Charles Cheneau, Project Director, Balmain
  • Benjamin Cohen, Co-founder & COO, Glopal
2:45PM to 3:15PM: Afternoon Keynote Sessions
Making the Case for "Global Omnichannel" - Exploring Tomorrow's Collaborative Global Operating Structures

Retail ecommerce operating structures are evolving with the times. DTC leaders understand the value of engaging directly with their end customer and cherish the benefits of controlling their brand’s story.

Yet they have learned that profitably expanding into new markets and new channels in today’s business climate requires collaboration with a range of retail partners across digital and physical shopping channels.

Our afternoon case studies explore how several well-known brands are pursuing new global operating structures that blend the best of DTC with retail partner-centric models.  Join us as we revisit traditional retail takes on margin-sharing, customer data management, channel inventory ownership and technology investment.

Hear about lessons learned to date and how global DTC ecommerce and retail leaders plan to scale new operating structures globally.

Speakers:

  • Brian McAllister, Director of Operations – Consumer Direct, Burton Snowboards
  • Jeff Lord, VP of Global Direct and Digital Commerce, Burton Snowboards
  • Jenna Flateman Posner, Chief Digital Officer (CDO), Solo Brands
3:15 to 3:30PM
BREAK

Grab a refreshing juice or coffee – or join a One-to-One@GELF meeting!

3:30PM to 4PM: Retailer Meetups
Peer Discussion Conversations

Our community asked us to coordinate and curate opportunities for digital commerce executives to meet others with common interests facing similar challenges.

Based on community feedback we gather during registration, we’re developing a chance for you to talk shop with other execs whose global ecommerce operations – or aspirations – are at a similar state of maturity.

Each small group discussion will be facilitated by a table leader or two. Stay tuned for our topics!

4PM to 4:30PM: Strategy Showcase
Balancing Marketplaces, Cross-border DTC and Global Distribution Opportunities

Our panelists speak to the pros and cons of selling to global consumers via international marketplaces, cross-border DTC and retailer partner-centric distribution channels. Hear why regional growth dynamics matter and how cultural differences can impact which channel platform strategies and partner combinations work best where.

Our conversation spans the globe as we discuss whether once-distinct shopping “boundaries and borders” between DTC and traditional marketplaces are disappearing – and if so, why. We explore why cookie-cutter international expansion strategies often don’t work when from one global region to the next.

Our panelists discuss DTC & marketplace pricing dynamics, the impacts of “belt tightening” by platform partners and how to protect the brand from rogue sellers – while still taking advantage of opportunities to cost-effectively build brands in new markets.

Speakers:

  • Jose Farias, Latin America and Asia Pacific President, Wahl Clipper
  • Hamaad Akmal, Global Operations, eBay
  • Andy Chiu, GM, KraveBeauty
4PM to 4:30PM: Global Growth Showcase
A Roadmap for Post-Pandemic International Expansion

Our Global Growth showcase features several brands that are relatively early in their global DTC/cross-border journey yet cater to different international audiences.

Our panelists discuss the market dynamics driving their international ecommerce expansion plans to include more than just DTC operations. Hear why global growth programs must be aligned with their overall business strategy and how including local, on-the-ground partners in key markets can boost short-term revenue.

Digital marketing, social and influencer marketing programs drive international product discovery – and new global retail/wholesale partners are taking notice. We discuss how to plan and integrate marketing programs (and teams) to convert growing demand from international shoppers into new retail partnerships that drive sales growth across channels.

Learn how leaders have successfully avoided some of the pitfalls that upended some once high-flying DTC brands. We share five secrets to thriving internationally in the DTC Plus Partners Era and to building loyal customers for the next phase of global growth.

Speakers:

  •  NJ Falk, Managing Partner, APL- Athletic Propulsion Labs
  • Ari Cheszes, Sr Director of E-Commerce and Omni-channel, Overtime
  • June Van Heel, CEO, Wolven
  • Joseph Adelantar, Vice President of Marketing/Ecommerce, Icer Brands
4:30PM to 5PM: Closing Conversations
GELF Town Hall: A Look Into the Future With Global Ecommerce Tech Leaders

We wrap up GELF with a “Town Hall” concept where we recap key themes from the day’s conversations from a technology perspective. GELF moderates a town hall discussion about the path ahead for DTC and omnichannel brands and how to grow your global ecommerce sales.

Speakers:

  • Amy Silino, Director Digital & Ecommerce, Cerberus
  • Rachel Bender, Sr. Operations Manager, Eleven by Venus (Williams)
  • Harvey Bierman, Chief Strategy Officer, Red Van Workshop
  • John Harmon, Senior Retail/Technology Analyst, Coresight Research
5PM to 6PM ET
GELF NYC '23 Closing Reception

Grab a cold one, enjoy some delicious appetizers and network throughout the GELF NYC ’23 Closing Reception!

Thanks to speakers that will be joining us at GELF NYC 2023 - and thanks to the speakers from 2022 who will be returning this year.

If you are an experienced executive from an online retailer or brand and are interested in speaking at GELF NYC '23 on October 12th, please email Kent, Jim and Scott at speak@globalecommerce.co

Kacey Sharrett

VP, eCommerce, GoPro

Heather Kaminetsky

President, North America at MYTHERESA

Jeff Lord

VP of Global Direct and Digital Commerce, Burton Snowboards

Colleen Conklin

CMO, Papier

Andy Chiu

GM, KraveBeauty

Amy Silino

Director Digital & Ecommerce, Cerberus

Claudia Goncalves

Director of E-commerce, DVF (Diane von Furstenberg)

Mike Singer

Director, International Partner Digital, Victoria’s Secret

Karen Deveny

AVP, Digital Strategy & Operations, Bath & Body Works International

David Benayoun

Co-founder & CEO, Ana Luisa

NJ Falk

Managing Partner, APL- Athletic Propulsion Labs

Ari Cheszes

Sr Director of E-Commerce and Omni-channel, Overtime

Valerie de Charette

VP – International E-Commerce, American Eagle Outfitters

Barbara Garces

Chief Digital Officer, Citizen Watch

Gordon Knox

COO, Fitflop

June Van Heel

CEO, Wolven

Hamaad Akmal

Global Operations, eBay

Katelyn Glass

Founder & CEO, Fifty Six

Charles Cheneau

Project Director, Balmain

Alex Forbes

Senior Manager, Global Payment Operations & Risk (Fraud), Warner Media

Angela Gruszka

SVP of Digital Marketing and Ecommerce, AERIN

Michelle Frank

GM, Global Ecommerce & DTX, Logitech

Jenna Flateman Posner

Chief Digital Officer, Solo Brands

Chris Pirrotta

VP Marketing, Sideshow Collectibles

Rachel Blender

Senior Operations Manager, Eleven by Venus Williams

Jose Farias

Latin America and Asia Pacific President, Wahl Clipper

Joe Adelantar

Vice President of Marketing & Ecommerce, Icer Brands

Brian McAllister

Director of Operations – Consumer Direct, Burton Snowboards

Martim Oliveira

Chief Revenue Officer, ESW

Gary Carlile

EVP, Customer Growth, nShift

Sophie Abrahamsson

President of Americas, Bambuser

Mike de la Cruz

Chief Strategy Officer (CSO), iAdvize

Danielle Doiron

GM of Marketing, Canada Post

Benjamin Cohen

Co-founder & COO, Glopal

Matthew Merrilees

CEO, North America, US, ‎Global-e

Casey Zenner

Vice President, Global Direct Sales at Kount (an Equifax Company)

Harvey Bierman

Chief Strategy Officer, Red Van Workshop

Kent Allen

Co-Founder, Global E-Commerce Leaders Forum

Jim Okamura

Co-Founder, Global E-Commerce Leaders Forum

Scott Silverman

Co-Founder, Global E-Commerce Leaders Forum

Convene NYC Midtown West

117 W 46th Street NY, NY 10036

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